New Customer Guide
New Customer Guide
First time shopping with us? Here’s everything you need to know.
1. Shopping
Browse by series (Demon Slayer, One Piece, Dragon Ball, Jujutsu Kaisen and more) or shop Official Studio Figurines, Private Studio pieces and Ichiban Kuji. You can also search for any character or series. Each product page shows live stock — when it says “Only X left”, that’s the real count.
2. In-stock vs Pre-order
- In Stock items ship within 1–3 business days from Singapore.
- Pre-order items are secured with a deposit. Estimated arrival is shown on the product page; we’ll message you when your item lands.
3. Payment
We accept Visa, Mastercard and PayPal at checkout. All prices are in SGD.
4. Shipping & tracking
Every order ships with tracking. Singapore orders typically arrive in 2–4 business days; regional shipping times vary by destination.
5. After your order
Check order status anytime under My Account. Something wrong? See our Refund & Returns Policy — damaged items are covered.
Welcome to the hobby — happy hunting! 🐒